CUSTOMER CARE AGENTS MI Milano


Gi Group S.p.a. (Aut. Min. 26/11/04 Prot. N and deg; 1101-SG is looking for an important client operating in the Automotive field some and nbsp;CUSTOMER CARE AGENTS and nbsp;Who will be responsible for managing end to end customer enquiries and amp; cases via phone, e-mail, chat delivering an omni-channel service. and nbsp;Key Accountabilities and nbsp; and bull; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; Management and orchestration of complex customer cases (such as complaints) involving multiple internal departments covering all the possible and bull; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; Support for clients who have issues with their cars and bull; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; Provide precise and accurate information regarding products and services of all categories and bull; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; Tight interaction with colleagues for what concerns the calls taken on their behalf and nbsp;Job requirements: and nbsp; and bull; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; Degree/bachelor and bull; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; Previous experience in the relationship with customers and bull; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; and nbsp; Mother tongue level in one of the following languages: English, DanishExcellent interpersonal and communication skills, focus on the customer satisfaction, proactivity, flexibility and problem solving complete the profile. and nbsp;The company offers:full time 6 months contract in shifts from 8 am to 9 pm from Monday to Saturday, five days a week. and nbsp;Place of work: Arese (Milan). and nbsp;Candidates of both sexes (D. Lgs. 198/2006) are invited to read privacy information (artt. 13 e 14 del Reg. EU 679/2016) on the web site https://www.gigroup.it/privacy-candidati/ miojob-internal-cv

Nome Azienda
Gi Group
Area Funzionale
assistenza clienti / call center / telemarketing
Posizione/Titolo
CUSTOMER CARE AGENTS
Contratto
A tempo determinato
Comune
Milano (MI)

Annuncio numero 20655254 pubblicato il 05-12-2018




LINK UFFICIALE: https://annunci.repubblica.it/rss/italia/lavoro